Thanks for taking a few minutes to take our survey!
The feedback you provide will help us improve our banking services and experience moving forward.

Help us be the best bank we can be as we move into
OUR Next Big Moment.
start
 
Where do you currently reside? *


 
Are you an Industrial Bank customer?

     
 
What accounts do you have opened with us?


 
What accounts do you have opened with us?


 
How long have you been banking with us?


 
Why did you choose to bank with us?


 
What do you believe the primary role(s) of a community bank should be?


 
How would you rate our customer service?






 
How convenient is our bank?

Location and accessibility





 
How would you rank our rates and pricing?






 
How likely are you to refer a friend or family member to Industrial Bank?






 
When you think about banks in general, what are some things that come to mind?

 
Briefly describe how Industrial Bank can improve our services to be a better bank for you.

 
Were you aware of Industrial Bank before being introduced to the Next Big Moment campaign?

     
 
How did you hear about us?


 
What matters most to you in a bank?


 
When you think about banks in general, what are some things that come to mind?

 
Would you like to know more about Industrial Bank?

     
 
How long have you been a resident of DC, Maryland or Virginia?


 
Would you consider establishing a relationship with Industrial Bank?

     
Thank you for taking our survey!
Click below to go to www.nextbigmoment.com.
Visit Next Big Moment
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